Privacy Policy.
We never sell your information. Here is what we collect, why and who sees it.
The short version. We are not a lead generation company, and we never sell your information. Your request goes to our team.
01What we collect
VIP Home Service Group collects the information you send through our request and contact forms: your name, phone number, email address (if you give one), city, the service you need, your message and any photo you attach. We also see basic technical information such as the page you were on when you sent the request.
02How we use it
We use your information to connect you with one partner contractor, to follow up on your request and to answer your questions. We may use it to keep our forms secure and to improve the website.
03We are not a lead generation company
We are not a lead generation company, and we do not sell leads. We do not sell your information.
04Who sees it
Our own team sees your request, and so does the one partner contractor we connect you with. We use service providers, such as website hosting and email, who handle data on our behalf and are not allowed to use it for other purposes. We may disclose information if the law requires it.
05Cookies and analytics
The site uses cookies and similar tools to work properly and to understand how it is used. You can control cookies through your browser settings.
06How long we keep it
We keep request information for as long as it is needed to serve you, keep business records and meet legal obligations.
07Your choices
You can ask us what information we hold, ask us to correct it or ask us to delete it, subject to legal and record-keeping needs. Call (800) 207-0499 or use the contact form.
08Security
We use reasonable measures to protect information, but no method of transmission or storage is completely secure.
09Children
This site is not directed to children, and we do not knowingly collect information from them.
10Changes
We may update this policy and the date on it. Please review it from time to time.